Explaining the Basics of ISO Standards: ACT
How do you make effective, accurate and wise decisions in the ACT step of the Plan-Do-Check-Act cycle? In the last three posts, we’ve...
Explaining the Basics of ISO Standards: CHECK
Besides products, what else should you check to keep going with quality improvements? In this blog series, we’ve been explaining the...
Explaining the Basics of ISO Standards: DO
Quality Management, Quality Improvements, Business Requirements “Plan-Do-Check-Act” is the basis for the ISO standards. The ‘Do’ phase...
Explaining the Basics of ISO Standards: PLAN
For alignment with ISO standards and achieving quality improvements, starting with planning is crucial. Have you ever realized, part way...
Quality Improvements = Improved Customer Service
How a coffeemaker taught us to look again for quality improvements To give outstanding service to customers, and gain new ones, requires...
Better Employee Onboarding = Better Culture of Quality and Service
Five big keys to bringing that new employee into your company culture of quality and service Does your company have a real process for...
Every Day is Quality Improvement Day
Being alert to what might be wrong or could be better, is a solid way to keep improving, even daily. We can discover improvements...
Exit Strategy and ISO Standards
Every exit strategist we know emphasizes the same tactics, including running the business as a system. Interested in a good exit from...
ISO Certification Without Insanity
It's possible to become ISO certified in less than a year!
“Would You Like to Slip Into Something More Comfortable?
Why truth in ISO audits is better than sounding good Over the decades PQA Certification has had clients who welcomed the honest...
