Interested Parties
Section 4.2 in both 9001 and 14001 introduce the requirement of Understanding the needs and expectations of interested parties.
Organizational Context
New versions of ISO 9001 and 14001 were released in 2015, and conversion is due by 9/15/2018.
Checking It Twice: Calibration vs. Verification
As the air cools, and we start thinking about Santa’s list, let’s consider one way we check to see if we’ve been ‘naughty or nice’....