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Culture Challenge

Ever wondered why so many improvement projects don’t last? Most changes fail because employees don’t understand what this change is supposed to accomplish, and why it is important; or it’s not monitored. Here are some reminders to make the next project more effective:

  • Cast the vision – link the task you’re requesting to the issue you’re trying to address, the strategic goal, and the reason for the change you are requesting.

  • Recognize effort and Reinforce past wins.

  • Listen – really listen, don’t interrupt with explanations. Take the time to listen to each person’s concerns, challenges, ideas. Ask questions, & whenever possible do a controlled test of their solution. Showing the whole team the data, and developing solutions to achieve the goal together, helps build new leaders.


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