Using external consultants to perform internal audits
While auditor objectivity is indeed enhanced by using external auditors, someone internal must be responsible for ensuring complete follow t
Strategy. Why it matters--especially if you’re small or growing
The new version of ISO 9001, to be released late in 2015, has a heavy emphasis on strategy.
Strategy: It's for Departments (not just owners)
Imagine an entire company where everyone knows what the overall company goals are and what their individual department goals are.
Simple Tools for Chasing the Next Level
All the ISO standards ask management to make a commitment to improvement, and dedicate a full section of the standard to the concept.
Paperwork VS Risk-Based Thinking
Risk Based Thinking’s goal is to manage risk before issues occur.
Nonconformities vs. Corrective Actions
Let's discuss the uses and purposes for nonconformities and corrective actions.