Costs of Poor Quality
Reducing scrap and rework are always top contenders for a quality objective, but there are many invisible costs that can create more impact.
Understanding External Audit Length
Lots of our clients have wondered why their external audit is scheduled for two, three or more days. Let's find out why!
Definition of Terms
ISO standards rely on some foundational terms. Here are some that get confused easily.
Creating, Updating, Simplifying Documentation
Writing the QMS documentation is often the most dreaded part of preparing for certification. Here are some concepts we hope will help you!
Silos or System
How well are your processes connected, communicated, and understood?
Does Your Data Add Value?
A presentation hosted by Mike Black, from PaigeBlack Marketing, got us wondering: Does your data add value at all levels of the company?