Strategy: It's for Departments (not just owners)
Imagine an entire company where everyone knows what the overall company goals are and what their individual department goals are.
Simple Tools for Chasing the Next Level
All the ISO standards ask management to make a commitment to improvement, and dedicate a full section of the standard to the concept.
Paperwork VS Risk-Based Thinking
Risk Based Thinking’s goal is to manage risk before issues occur.
Nonconformities vs. Corrective Actions
Let's discuss the uses and purposes for nonconformities and corrective actions.
Management Review: Brexit-Style or Fusion?
Here is a recipe with some ideas to keep management reviews fresh and useful.
Making audits useful and not just a compliance tool
Maintaining employee involvement in continuous improvement is all about corporate culture.
ISO Consultants: Risks and Rewards
How you perceive and partner with a consultant dramatically affects the ROI of the engagement.
Improving Engagement per ISO 9001:2015
ISO 9000:2015 contains a guiding principle called Engagement of People, which means shifting culture from “do-it” to “let’s do-it.”
I need to get ISO certified - How do I pick a certifying body or registrar?
Choosing a relationship with a certifying body is an important decision.
How SMART are Your Quality Objectives?
ISO 9001:2008, 5.4.1 requires that management set measurable quality objectives.
